ELITE GROUP OF COMPANIES
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Email: info@eliteextrusion.ae
CAREERS
IT Administrator
Posted On : 15 July 2024- Qualification
- Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering
- Description
- Responsibilities:
- Troubleshoot and resolve hardware, connection, printer and software issues reported to the
- Service Desk
- Update network applications as required
- Maintain daily backup and off-site storage
- Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment.
- Conduct technology training for new users
- Provide support to the Technology team
- Conduct briefings and demonstrations for users to enhance system productivity
- Maintain and expand knowledge base in area of expertise
- Increase efficiencies, technical ability and interpersonal skills
- Perform routine server monitoring and performance benchmarking
- Monitor and remove virus, spyware, and other non-authorized software
- Complete special projects as requested
Qualifications:- Associate’s degree in Computer Technology or related field. Certifications such as MCP, and A+ preferred.
- Minimum of two (2) to four (4) years prior experience with providing workstation support.
- The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service is required. Demonstrated communication, interpersonal, organizational,
- analytical, problem-solving and computer skills required.
- A sense of urgency and a commitment to timely completion of projects. Attention to detail along with a commitment to quality and confidentiality.