Thermoset Middle East LLC achieve upgraded certification for Quality Management System ISO 9001:2015. These international standard specifies the requirements for a quality management system (QMS). The QMS is a set of policies, processes and procedures required for planning and execution (production, development and service) in the core business area of an organization. The basic principles for such certification are: Customer focus, Leadership, Engagement of people, Process approach, Continuous Improvement, Evidence-based decision-making, Relationship management. Other subsidiaries in Elite Group are under the same process to upgrade their certificate for higher standards.